REFUND POLICY

Since all purchases are processed offline after enquiry and quotation, refunds are subject to the terms outlined in the final invoice, purchase agreement, or contract signed between Athrux and the client.

Any deposits or advance payments made for orders are generally non-refundable unless otherwise stated in writing. Exceptions may apply if Athrux is unable to fulfill the order.

If an order is cancelled by the client after confirmation, refunds (if applicable) will be determined on a case-by-case basis depending on work already undertaken, materials ordered, or costs incurred.

In the rare event that a product is delivered damaged or defective, Athrux will either arrange for repair, replacement, or refund as per the warranty terms provided at the time of purchase. Clients must notify us in writing within [insert number of days, e.g., 7 days] of delivery.

For custom-built equipment, installation services, or consultancy, refunds are generally not applicable once the project has commenced.

For any refund-related questions, please contact us:

Athrux

Email: [Insert Support Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address]